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Terms and Conditions

Last updated: September 5, 2026

These Terms of Use (“Terms”) are a legally binding agreement between you and Rad Nutrition, LLC, doing business as RadNuvo (“RadNuvo,” “Company,” “we,” “us,” or “our”). These Terms govern your access to and use of the RadNuvo website, applications, training platform, content, integrations, and related services (collectively, the “Service”).

Please read these Terms carefully. By creating an account, clicking to accept these Terms, purchasing a subscription, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Important notice

RadNuvo provides fitness, wellness, cycling-training, analytics, readiness, and general nutrition information. It is not a healthcare provider, medical device, emergency service, or substitute for professional medical care.

Exercise and cycling involve risks of accident, injury, illness, permanent disability, and death. You are responsible for deciding whether any workout, recommendation, route, condition, or activity is safe and appropriate for you. Review the Health & Safety Disclaimer before using the Service.

1. Related policies

These Terms incorporate by reference the following policies, where applicable:

The Privacy Policy explains how we collect, use, disclose, retain, and protect personal information, including health, wellness, and connected-service data. If a conflict exists between these Terms and additional terms for a specific feature, the specific feature terms control for that feature.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use the Service. By using the Service, you represent that you satisfy these requirements.

The Service is intended for individual consumers. If you use it on behalf of a company or other organization, you represent that you have authority to bind that organization, and “you” includes both you and the organization.

3. The RadNuvo Service

RadNuvo may provide features such as:

  • Personalized season, block, weekly, and daily training planning
  • Structured and custom workout generation
  • Workout scaling by duration, training stress score, intensity, or other inputs
  • Event preparation, tapering, testing, and recovery planning
  • Readiness, wellness, sleep, HRV, resting-heart-rate, and workload analysis
  • Ride, fitness, fatigue, form, power, and heart-rate analytics
  • Pre-ride and post-ride check-ins
  • General pre-, during-, and post-workout nutrition and fueling guidance
  • Importing data from and exporting workouts to connected services, including Garmin-related sync through Intervals.icu
  • Ride maps and analytics when a connected service provides GPS or route data
  • Training forecasts, estimates, explanations, and recommendations

Features may depend on your subscription, location, device, connected services, and data availability. We may add, modify, suspend, or discontinue features as described in these Terms.

4. Accounts and account security

You must provide accurate, current, and complete account information and keep it updated. You are responsible for:

  • Protecting your login credentials
  • All activity conducted through your account
  • Using reasonable security measures on your devices
  • Promptly notifying us if you suspect unauthorized access

You may not share, sell, transfer, or permit another person to use your account. Contact RadNuvo Support immediately if you believe your account or data has been compromised.

We may use a third-party identity provider to create and authenticate accounts. Your use of that provider may also be governed by its terms and privacy practices.

5. Fitness, health, and medical limitations

RadNuvo’s plans, workouts, scores, analytics, predictions, and nutrition guidance are provided for general fitness, wellness, educational, and informational purposes. They are not intended to:

  • Diagnose, treat, cure, mitigate, or prevent any disease, injury, or health condition
  • Determine that you are medically fit or safe to exercise
  • Detect or respond to a medical emergency
  • Replace a physician, registered dietitian, physical therapist, or other qualified professional
  • Provide medical nutrition therapy or individualized medical care

No use of the Service creates a physician-patient, clinician-patient, dietitian-client, or professional coaching relationship.

Consult an appropriate healthcare professional before beginning or materially changing an exercise program when advisable, particularly if you have a medical condition, injury, recurring pain, concerning symptoms, pregnancy, recent surgery or illness, exercise restrictions, or medication that may affect exercise tolerance.

Always follow professional medical advice, even if it conflicts with a RadNuvo recommendation. Stop or modify exercise if you experience pain, illness, unusual symptoms, unsafe conditions, or any reason to believe continuing may be harmful.

If you believe you may be experiencing a medical emergency, stop exercising and contact local emergency services immediately. Do not wait for RadNuvo or a connected device to detect or respond to the situation.

6. Readiness and health-related estimates

RadNuvo may use information such as wellness responses, sleep, HRV, resting heart rate, recent workload, workout response, fueling, and environmental conditions to estimate readiness or recommend a training adjustment.

These outputs are estimates, not medical assessments or guarantees. A high score or unchanged workout does not confirm that you are healthy, recovered, or safe to exercise. A downgrade or rest recommendation does not diagnose a condition or eliminate the need for professional care.

Outputs may be incomplete, delayed, or incorrect because of missing data, inaccurate entries, device error, integration failures, normal biological variation, individual differences, or circumstances the Service cannot observe. You remain responsible for reviewing each recommendation and choosing the safer course whenever RadNuvo conflicts with your symptoms, judgment, or professional advice.

7. Assumption of exercise and cycling risks

You understand that cycling and exercise include inherent and other risks, including falls, collisions, equipment failure, traffic, trail hazards, weather, poor air quality, heat or cold exposure, dehydration, overexertion, and unexpected health events.

To the fullest extent permitted by law, you voluntarily assume the risks associated with choosing to participate in activities based on or related to the Service. You are responsible for:

  • Selecting safe routes, environments, equipment, and workout settings
  • Inspecting and maintaining your bicycle, trainer, devices, and safety equipment
  • Following traffic laws, trail rules, event rules, and facility requirements
  • Evaluating terrain, traffic, weather, visibility, air quality, and other conditions
  • Avoiding interaction with the Service while moving when doing so could be unsafe
  • Ignoring any workout instruction that would create an unsafe situation

Nothing in these Terms waives any right or liability that cannot lawfully be waived.

8. Your information and privacy

You may provide profile information, training history, check-ins, health and wellness inputs, event details, availability, ride data (including GPS or route information when a connected service supplies it), device data, and other information to the Service. Our collection and use of that information are governed by the Privacy Policy.

You represent that:

  • Information you provide is accurate to the best of your knowledge
  • You have the right to provide or connect the information
  • Your use of the information through RadNuvo does not violate another person’s rights or applicable law

Do not submit another person’s health, fitness, location, or account information unless you have a lawful basis and authorization to do so.

Unless we expressly agree otherwise in writing, the Service is not designed for use by healthcare providers to create or maintain medical records on behalf of patients or to satisfy obligations under the Health Insurance Portability and Accountability Act (“HIPAA”).

9. Connected devices and third-party services

The Service may connect with fitness platforms, wearable devices, payment processors, identity providers, mapping services, or other third-party products and services (“Third-Party Services”), including Intervals.icu, Garmin, Strava, Zwift, Hammerhead, Wahoo, Oura, Fitbit / Google Health, Clerk, and Stripe.

If you connect a Third-Party Service, you authorize RadNuvo and that provider to exchange information as described during connection and in the applicable privacy notices. Your use of a Third-Party Service is governed by that provider’s terms and policies.

Garmin through Intervals.icu. Direct Garmin API access may not always be available. When you choose Garmin-related sync, RadNuvo currently uses Intervals.icu as a supported commercial intermediary. In that case:

  • You authorize RadNuvo to access your Intervals.icu account. You separately connect Garmin inside Intervals.icu. RadNuvo does not receive your Garmin password.
  • Completed activities and selected wellness data may flow Garmin → Intervals.icu → RadNuvo.
  • Planned workouts you enable for export may flow RadNuvo → Intervals.icu → Garmin Connect / Garmin device.
  • You are responsible for completing Intervals.icu and Garmin permission steps, including enabling planned-workout upload where you want workouts on your Garmin calendar or device.
  • Garmin, Intervals.icu, and similar names are trademarks of their respective owners. RadNuvo is not affiliated with, endorsed by, or sponsored by Garmin or Intervals.icu unless we expressly say so.

RadNuvo does not control and is not responsible for:

  • The accuracy, completeness, or availability of third-party data
  • Delays, outages, changes, or discontinued integrations
  • A third party’s products, security, privacy practices, or decisions
  • Data loss or workout-delivery failure caused by a Third-Party Service

You are responsible for reviewing imported data and confirming that any exported or delivered workout is correct on RadNuvo, Intervals.icu, Garmin Connect, and your device before using it. Workout delivery to a Garmin device can be delayed, incomplete, or unavailable because of third-party limits, missing sport settings, device compatibility, or sync settings outside RadNuvo’s control.

10. Training plans, workouts, analytics, and predictions

RadNuvo produces recommendations from the information available to the Service and from defined rules, algorithms, models, and constraints. Individual responses to training vary, and no plan or algorithm can account for every relevant factor.

RadNuvo does not guarantee that any plan, workout, readiness decision, nutrition target, metric, or prediction will:

  • Be safe or appropriate for every person
  • Be free from errors or interruptions
  • Prevent fatigue, illness, overtraining, accident, or injury
  • Produce a specific fitness, health, weight, or performance result
  • Accurately predict performance, training response, or future condition
  • Remain appropriate after your data, health, schedule, or circumstances change

Metrics such as training stress score, intensity factor, FTP, fitness, fatigue, form, power curves, heart-rate thresholds, event load, and future projections are estimates. Review all outputs before relying on them.

11. License to use the Service

Subject to these Terms and your applicable subscription, RadNuvo grants you a limited, personal, revocable, nonexclusive, nontransferable, and non-sublicensable license to access and use the Service for your own noncommercial fitness and training purposes.

You may view, use, and export training plans and workouts generated for your account for your personal training. This license does not transfer ownership of RadNuvo’s software, workout library, templates, algorithms, rules, designs, or other intellectual property.

You may not reproduce, publish, sell, sublicense, commercially exploit, or create a competing database or service from RadNuvo content unless we give written permission.

12. User content and account data

“User Content” means information or material you enter, upload, import, submit, or create through the Service, excluding RadNuvo content and software. You retain any ownership rights you have in your User Content.

You grant RadNuvo a limited, worldwide license to host, store, reproduce, process, transmit, and display User Content only as reasonably necessary to:

  • Operate and provide the Service you request
  • Generate and deliver your plans, workouts, analytics, and recommendations
  • Maintain, secure, troubleshoot, and support the Service
  • Comply with law and enforce these Terms
  • Sync information to Third-Party Services you enable, such as sending planned workouts to Intervals.icu for Garmin calendar delivery
  • Use deidentified or aggregated information when permitted by law and the Privacy Policy

This license ends when the information is deleted from our systems, subject to reasonable technical, backup, security, and legal-retention requirements described in the Privacy Policy.

You must not submit User Content that is unlawful, harmful, fraudulent, infringing, malicious, or outside your authority to provide.

13. Free trial

RadNuvo may offer a 60-day free trial or another promotional trial. The duration and features of the trial will be disclosed when you enroll.

If no payment method is required to begin the trial:

  • Starting the trial does not authorize RadNuvo to charge you
  • The trial will not automatically become a paid subscription
  • Paid access begins only if you affirmatively select a paid plan, provide an accepted payment method, and authorize the purchase

If a future trial or promotion operates differently, we will clearly disclose the price, billing date, renewal terms, and cancellation method before obtaining payment information or consent.

Unless otherwise stated, trials are limited to one per person and may not be combined with other offers. We may deny or end trial access where we reasonably determine that a user is abusing or repeatedly attempting to obtain a promotion.

14. Paid subscriptions and automatic renewal

Paid subscriptions may be offered on a monthly, annual, or other recurring basis. Before purchase, RadNuvo will display the plan, price, billing frequency, renewal terms, and any material restrictions.

When you purchase a recurring subscription, you authorize RadNuvo and its payment processor to charge the disclosed amount, plus applicable taxes, to your selected payment method at the beginning of each billing period until you cancel.

Your subscription automatically renews for successive periods of the same length unless you cancel before the next renewal charge. You may cancel through the account billing settings or another simple cancellation method identified at purchase. Cancellation takes effect at the end of the current paid billing period, and you may continue using paid features until then.

Deleting the application, disconnecting an integration, or ceasing to use RadNuvo does not by itself cancel a paid subscription.

15. Prices, payment, taxes, and refunds

Prices and available plans may change. A price change will not alter a billing period you have already paid for. We will give reasonable advance notice before a price change applies to a future renewal, and you may cancel before the new price takes effect.

You are responsible for:

  • Providing current and valid payment information
  • Paying applicable subscription charges and taxes
  • Keeping billing information updated

If payment fails, we may retry the charge, ask you to update your payment method, limit paid features, or suspend the subscription. You remain responsible for amounts properly incurred before cancellation or suspension.

Except where required by law or expressly stated in a refund policy or offer, payments are nonrefundable and we do not provide prorated refunds or credits for unused time. Nothing in this section limits any statutory cancellation, refund, or consumer right that applies to you.

If RadNuvo permanently discontinues a prepaid paid service before the end of your billing period for reasons unrelated to your breach, we will provide a reasonable substitute, credit, or prorated refund.

16. Communications

You agree that we may send you electronic communications related to your account, security, purchases, subscriptions, connected services, changes to the Service, and these Terms. These transactional or service communications are part of the Service.

You may opt out of promotional emails using the unsubscribe method in the message, but you may still receive necessary account and service communications.

17. Acceptable use

You may not use the Service to:

  • Violate any law, regulation, contract, or third-party right
  • Harm, threaten, harass, impersonate, defraud, or mislead another person
  • Access another user’s account or data without authorization
  • Introduce malware or interfere with the Service’s operation or security
  • Probe, scan, or test vulnerabilities without written authorization
  • Bypass access controls, subscription limits, or usage restrictions
  • Scrape, crawl, harvest, or systematically extract Service data or content
  • Reverse engineer, decompile, disassemble, or attempt to derive source code, algorithms, or nonpublic rules, except where applicable law expressly permits it
  • Use automated means to create accounts or access the Service without permission
  • Resell, sublicense, reproduce, or commercially exploit the Service or its content
  • Use RadNuvo output to provide medical diagnosis, treatment, emergency monitoring, or another regulated healthcare service
  • Misrepresent RadNuvo output as professional medical advice or a guarantee of safety or performance

We may investigate suspected violations and take reasonable action to protect users, the Company, and the Service.

18. RadNuvo intellectual property

The Service and its content—including software, source code, interfaces, designs, text, graphics, trademarks, logos, workout templates, training categories, planning rules, algorithms, models, databases, and documentation—are owned by RadNuvo or its licensors and protected by intellectual-property laws.

Except for the limited license in these Terms, no right, title, or interest in the Service is transferred to you. “RadNuvo,” associated logos, and other brand elements may not be used without written permission.

If you believe content on the Service infringes your intellectual-property rights, contact us using the information in Section 27.

19. Feedback

If you provide ideas, suggestions, or feedback about RadNuvo, you grant us a perpetual, worldwide, transferable, sublicensable, royalty-free right to use that feedback without restriction or compensation. This does not give us ownership of your personal information or User Content.

20. Service availability and changes

We work to provide a reliable Service, but we do not guarantee uninterrupted or error-free operation. The Service may be unavailable because of maintenance, updates, technical failures, security concerns, capacity limits, third-party outages, or events beyond our reasonable control.

We may modify features to improve the Service, address legal or safety requirements, maintain security, or reflect changes in connected services. When reasonably practicable, we will provide advance notice of a material change that substantially reduces the core functionality of a paid subscription.

Preview, beta, experimental, or early-access features may be changed or discontinued at any time and may be less reliable than generally available features.

21. Suspension and termination

You may stop using the Service at any time and may delete your account through System settings or by contacting support. Cancel any paid subscription separately (for example through billing settings or the Stripe customer portal) to prevent future renewal charges. Disconnecting Intervals.icu or another integration does not by itself cancel a paid subscription or delete your RadNuvo account.

We may suspend or terminate access if we reasonably believe that:

  • You materially or repeatedly violated these Terms
  • Your use creates a security, legal, safety, or operational risk
  • Payment is overdue or unauthorized
  • Suspension is necessary to protect another person, the Company, or the Service
  • We are required to do so by law

When appropriate, we will provide notice and a reasonable opportunity to correct the issue. We may act immediately when necessary to address fraud, abuse, unlawful conduct, security threats, or imminent harm.

Upon termination, your license to use the Service ends. Provisions that by their nature should survive will remain in effect, including provisions concerning ownership, payment obligations, disclaimers, limitations of liability, disputes, and general legal terms.

22. Disclaimer of warranties

To the fullest extent permitted by law, the Service is provided “as is” and “as available.” RadNuvo and its affiliates, officers, employees, contractors, licensors, and service providers disclaim all express, implied, and statutory warranties, including warranties of merchantability, fitness for a particular purpose, title, noninfringement, accuracy, availability, and results.

We do not warrant that the Service or its outputs will be uninterrupted, secure, accurate, complete, error-free, medically appropriate, or suitable for your goals or circumstances.

Some jurisdictions do not allow certain warranty disclaimers. In those jurisdictions, the disclaimers apply only to the extent permitted by law, and you may have additional rights.

23. Limitation of liability

To the fullest extent permitted by law, RadNuvo and its affiliates, officers, employees, contractors, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, loss of goodwill, business interruption, or the cost of substitute services, arising from or related to the Service or these Terms.

To the fullest extent permitted by law, the total aggregate liability of the RadNuvo parties for all claims arising from or related to the Service or these Terms will not exceed the greater of: (a) the amount you paid to RadNuvo for the Service during the 12 months before the event giving rise to the claim; or (b) $100.

These limitations apply regardless of the legal theory and even if a RadNuvo party was advised that damages were possible. They do not limit liability that cannot lawfully be limited, including liability for fraud, willful misconduct, gross negligence where it cannot be limited, or death or personal injury to the extent caused by conduct for which applicable law prohibits limitation.

Some jurisdictions do not allow certain liability exclusions or limits. In those jurisdictions, these provisions apply only to the extent permitted by law.

24. Indemnification

To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless RadNuvo and its affiliates, officers, employees, contractors, licensors, and service providers from third-party claims, liabilities, damages, judgments, losses, and reasonable legal costs arising from:

  • Your unlawful or unauthorized use of the Service
  • Your material violation of these Terms
  • User Content that infringes or violates another person’s rights
  • Your fraud, willful misconduct, or violation of law

This obligation does not apply to the extent a claim was caused by a RadNuvo party’s own unlawful conduct, negligence, or breach of these Terms. We will provide reasonable notice of an indemnified claim and may control its defense, while allowing you to participate through counsel at your expense.

25. Governing law and disputes

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Before filing a formal claim, you and RadNuvo agree to make a good-faith effort to resolve the dispute. Send a written notice describing the issue and requested resolution to the contact in Section 27. Either party may proceed if the dispute is not resolved within 30 days after receipt of the notice.

Except for an eligible small-claims matter or where applicable law gives you another right, any legal action arising from these Terms or the Service must be brought in the state or federal courts located in King County, Washington, and each party consents to those courts’ jurisdiction.

Nothing in these Terms prevents either party from seeking emergency injunctive relief, reporting a matter to a government agency, or exercising consumer rights that cannot be waived. These Terms do not require individual arbitration and do not contain a class-action waiver.

26. Changes to these Terms

We may update these Terms to reflect changes in the Service, law, security practices, or business operations. We will post the updated Terms and revise the “Last updated” date.

If a change materially affects your rights or obligations, we will provide reasonable advance notice through email, the Service, or another appropriate method. The notice will state when the updated Terms take effect. Changes will not apply retroactively unless required by law.

If you do not agree to updated Terms, you must stop using the Service and cancel any paid subscription before the changes take effect. Your continued use after the effective date constitutes acceptance of the updated Terms.

27. Contact information

Questions about these Terms may be sent to:

Rad Nutrition, LLC, doing business as RadNuvo
Website: https://radnuvo.com
App: https://app.radnuvo.com
Email: info@radnuvo.com

For product or safety concerns, you may also use the RadNuvo Support page. If a recommendation appears unsafe or inappropriate, do not follow it while waiting for a response.

28. General terms

Entire agreement. These Terms and the incorporated policies are the entire agreement between you and RadNuvo concerning the Service and replace prior agreements concerning the same subject.

Severability. If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain effective.

No waiver. A failure to enforce a provision is not a waiver of the right to enforce it later.

Assignment. You may not assign or transfer these Terms without our written consent. We may assign these Terms as part of a merger, acquisition, corporate reorganization, financing, or sale of all or substantially all relevant assets, subject to applicable law and privacy obligations.

No third-party beneficiaries. These Terms do not create rights for any third party except as expressly stated.

Force majeure. RadNuvo is not responsible for delay or failure caused by circumstances beyond its reasonable control, including natural disasters, utility or internet failures, labor disputes, government action, war, civil unrest, epidemics, cyberattacks, or failures of third-party infrastructure.

Headings. Section headings are provided for convenience and do not affect interpretation.

Electronic agreement. Your electronic acceptance has the same effect as a handwritten signature where permitted by law.